by stevenpdennis | Apr 13, 2022 | Innovation, Leadership
Will the Metaverse radically transform your business over the next few years? Is the answer to your increasingly fragile customer relevance to move from being less format-centric to thinking about your operating system as more of a platform? Would a radical...
by stevenpdennis | Mar 21, 2022 | Collapse of the Middle, Innovation
It’s pretty easy to calculate the cost of taking action. When we contemplate a new investment we tally up the capital and operating expenses, prepare our cash flow analysis and try to account for the risk of pulling the trigger. Harder, but often far more...
by stevenpdennis | Mar 12, 2022 | Amazon, Innovation
Amazon’s announcement that it was closing all of its Amazon Books, Amazon 4-Star and Amazon pop-up stores seemed to catch much of the retail world unawares. But while the timing might have been a bit curious, the company’s decision to re-focus its energies elsewhere...
by stevenpdennis | Feb 14, 2022 | Amazon, Innovation, Strategy
If my Twitter and LinkedIn feeds are even a small indication, there remains a wide-spread belief that Amazon makes little or no money in “retail”, and that its wildly profitable Amazon Web Services (AWS) division continues to subsidize the company’s phenomenal...
by stevenpdennis | Feb 9, 2022 | Innovation, Inspiration, Leadership
Perhaps you know about VUCA? It’s an acronym that stands for volatility, uncertainty, complexity, and ambiguity. While it has its origins in military strategy, it is very much an apt description of the dynamic, often chaotic, world of retail today. And if...
by stevenpdennis | Feb 1, 2022 | Being Remarkable, Innovation
Will the Metaverse completely transform your company? Hard to say. Would the response rates (and ultimately the profitable enrollment) of your prospective high value customers be improved through increased personalization? Perhaps. Can a more tailored, hybrid...
