Steve Dennis
Leading Global Retail Influencer
Keynote Speaker & Consultant
Senior Forbes Contributor
Best Selling Author, Remarkable Retail
THOUSANDS OF RETAIL STORES CLOSE EVERY YEAR. ICONIC BRANDS STRUGGLE.
This begs the question: “In the age of Amazon, Alibaba and digital disruption, is retail dead?”
The truth is that retail is not dead. Boring, mediocre and undifferentiated retail is dead.
Is it possible retail trends will disrupt your business more profoundly and sooner than you think? 
Is it possible your organization is not changing or responding quickly enough?
Is it possible that without making immediate changes your organization may not survive?
The problem is that we often think we have time.
Your business needs to adapt strategically, become more agile and do so quickly. Steve helps you assess and prioritize what needs to change and accelerate how you shift your vision and business model to create remarkable results.
The Customer is the Channel
The 8 Essentials of Remarkable Retail is a framework that guides brands in the design of enduring, highly profitable and intensely customer-centric growth strategies.
RADICAL
MEMORABLE
CONNECTED
PERSONAL
DIGITALLY ENABLED
HUMAN-CENTERED
HARMONIZED
MOBILE
Experience How Steve Helps Organizations Create Customer-centric, Memorable and Profitable Growth Strategies.
"The Store Operations Council enjoyed every minute of Steve's presentation on retail's future. He always keeps it real and speaks the language of retail experts."
Cathy Hotka
Cathy Hotka & Associates
Store Operations Council
"Dennis lays out a roadmap for companies to use to navigate today’s rapidly changing environment."
Steve Sadove
Former chair and CEO
Saks Inc
"Our attendees loved Steve Dennis’ refreshing frankness and his ability to deliver a “tell-all” to help others succeed in becoming remarkable in retail."
Sonya Ruff Jarvis
Managing Partner, Jarvis Consultants
"If you need a speaker that truly understands not only the historical picture of retail but also who has a rock-solid understanding of its future, Steve Dennis is absolutely the speaker you need. He was by far the highest-rated speaker at our event."
Johne F. Albanese
VP, Corporate Marketing, Hooker Furniture
"Steve Dennis dovetails his practical experience with original, visionary, and honest frameworks for strategically and tactically breaking through the real world challenges retailers face in the modern era."
Brendan Witcher
Vice President and Principal Analyst
Forrester Research
Lead Your Organization’s Growth to Remarkable Retail
Which option will drive the best results for your organization?
Speaking
An objective, fast-paced view of retail trends, disruptive forces and case studies highlighting what retailers must do to thrive and win in the age of digital disruption. Steve guides the audience through a comprehensive and pragmatic framework to assess and prioritize what they need to change to succeed in a customer-first era.
Consulting
Steve advises retailers, manufacturers, investors, technology companies and other firms serving the retail industry on the future of retail. Leveraging his extensive experience across a wide spectrum of categories, customer segments, distribution formats and organization size, he creates powerful new growth platforms and helps accelerate their implementation.
REMARKABLE RETAIL
How to Win & Keep Customers in the Age of Disruption
In this expanded and completely revised 2nd edition of his bestselling book, retail industry veteran and thought leader Steve Dennis dissects the seismic shifts brought about by digital disruption and a global pandemic, while providing a provocative, pragmatic guide to reignite growth.
