REMARKABLE

RETAIL PODCAST

 

If the last two years have taught us anything, it’s this: Shift Happens. 
But becoming and staying remarkable is not about predicting the future. 
It’s about accepting the reality that even very good is no longer good enough. We have to choose remarkable.

LISTEN TO THE LATEST EPISODE

Aug 09, 2022

Creating the Type of Company The Future Needs Now with The House of L,R & C's Christine Day

Our guest this week is Christine Day, former CEO of lululemon athletica and Starbucks senior executive, who is now leading the growth of Russell Wilson and Ciara's remarkable retail company, The House of L,R & C. We learn about the inspiration for creating sustainable fashion brands, including the decision to organize as a B Corp.

LISTEN NOW

Thanks to our sponsor.
 

TOP EPISODES

Dec 21, 2021

Season Finale with Special Guest Scott Galloway

We wrap up Season 3 with the inimitable, irrepressible and always provocative Scott Galloway. For those who have yet to jump on the Big Dawg train, Scott is a Professor of Marketing at NYU Stern, author of 3 best-selling books, podcast host, and the founder of Section4, where he teaches Strategy and Brand Strategy Sprints. His new TV show will debut on CNN+ next year.

LISTEN NOW

Apr 19, 2022

The Store As Brand Hub with Target SVP Nancy King

Our guest this week is Nancy King, SVP, Product Engineering at Target who shares the remarkable story of her company's journey to omni-channel--or is it harmonized?--leadership. This episode provides a deep-dive, insider's perspective on how Target has embraced the blur of modern retail and put their stores at the center of the guest experience. We get a fascinating behind the scenes look at how the application of agile methodology, combined with digital technology and a willingness to experiment aggressively, has driven break-through results. We also explore how Target knew to invest in these areas ahead of the COVID crisis and what their plans are to stay in sync with ever escalating customer needs and wants.

LISTEN NOW

Feb 22, 2022

The Stores Strike Back Again. Again.

Turns out physical retail isn't dead. In fact, brick & mortar retail seems to be undergoing a renaissance of sorts.

LISTEN NOW

PAST EPISODES

Aug 09, 2022

Creating the Type of Company The Future Needs Now with The House of L,R & C's Christine Day

Our guest this week is Christine Day, former CEO of lululemon athletica and Starbucks senior executive, who is now leading the growth of Russell Wilson and Ciara's remarkable retail company, The House of L,R & C. We learn about the inspiration for creating sustainable fashion brands, including the decision to organize as a B Corp.

Listen Now

Aug 02, 2022

Amazon and The Fault In Their Stores

This week we dig into Amazon's physical store strategy as it ups the ante with the expansion of its mainstream grocery store concept (Amazon Fresh), convenience stores (Amazon Go), and an initial foray into brick-and-mortar apparel (Amazon Style). We ponder why Whole Foods has gotten worse under their leadership and whether the company's tendency to see most everything as an engineering problem keeps them from delivering the emotional content and artistic side of retail they will need to succeed in the future. We get Steve's full report on his store visits and reprise how important it is to understand "buying" vs. "shopping."

Listen Now

Jul 26, 2022

The Multi-Billion Dollar Retail Media Network Opportunity with Lauren Wiener, Managing Director and Partner, BCG

Our guest this week is Lauren Wiener, Managing Director and Partner in the New York office of the Boston Consulting Group. With Laura lending her considerable experience and expertise, this episode provides a deep-dive into the world of retail media networks.  We dig into definitions, the size of the opportunity and what is driving this booming area of retail. We learn who some of the leaders are and what strategies they employ. We also unpack some of the major opportunities, key risks and how to best balance sometimes conflicting agendas. It's a concise Masterclass on what you need to know about this rapidly growing and highly profitable retail segment.

Listen Now

Jul 19, 2022

Understanding 'Buying' vs. 'Shopping'

Understanding the critical difference between "buying", which is more about addressing a need quickly and efficiently, and "shopping" which is inherently more solutions based and involves more of an emotional connection, can go a long way to informing both our underlying business design and go-to-market strategy, as well as how we evolve the customer experience and targeted marketing programs.

Listen Now

Jul 12, 2022

IT'S ALMOST TOO LATE with Special Guest Seth Godin

Seth Godin joins us for the kick-off episode of Season 5 to discuss his new book and project: "The Carbon Almanac: It's Not Too Late." As individuals, citizens and members of the retail community we all have an opportunity and, one could say, an obligation, to address the climate crisis. In a wide ranging conversation we learn what the Carbon Almanac movement is all about, how it came to be and what Seth hopes its impact will be.

Listen Now

Jul 05, 2022

Buckle Up Buttercup, Get Ready for Season 5 of Remarkable Retail!

If you think the last few years of the COVID era was a wild ride, buckle up buttercup, things are only going to get tougher as retailers face escalating competition and increasing macroeconomic headwinds. In an era where even very good is no longer good enough, to rise above the rest our only choice is to choose to be remarkable. And making this remarkable mind shift requires that we aim higher, act more boldly and move much faster.

Listen Now

Jun 14, 2022

10 No Holds Barred Predictions For Retail's Future: A Mid-Year Review

In our Season 4 finale, we peer into Steve's crystal ball to review his annual predictions as we approach the half way point of the year. In addition to unpacking what they are all about, we go for radical accountability, assessing each of them hits, misses or, perhaps, a bit too soon to tell.

Listen Now

Remarkable Retail 2021 Book Cover

REMARKABLE RETAIL

How to Win & Keep Customers in the Age of Disruption

In this expanded and completely revised 2nd edition of his bestselling book, retail industry veteran and thought leader Steve Dennis dissects the seismic shifts brought about by digital disruption and a global pandemic, while providing a provocative, pragmatic guide to reignite growth.

%d bloggers like this: