REMARKABLE

RETAIL PODCAST

 

Succession patriarch Logan Roy reminds us that it’s one thing to be loved. It’s another thing to get serious about the harsh realities we often face and to do the work we must to transform at the speed of disruption. In an era of unrelenting change and increasingly volatile market conditions to be anything less than remarkable is to risk irrelevance.

LISTEN TO THE LATEST EPISODE

Oct 03, 2023

The 1:1 Future is Now: Barbara Conners, VP of Strategy & Acceleration at 84.51°/Kroger

Joining us for our second episode recorded live in the Vantage remote podcast studio at GrocerShop is Barbara Conners, Vice President of Strategy & Acceleration at 84.51° Kroger's retail data science, insights and media company. We start out big picture with Barbara's view of how consumer preferences continue to evolve and which Covid era behaviors are likely to persist. Then we go deep on the move to healthier choices, the growth of private brands, how loyalty is changing, and the blurring of the lines between digital and physical channels.

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TOP EPISODES

May 30, 2023

Is Work Working? A Remarkable Conversation with Seth Godin

Renowned author, entrepreneur, and leadership teacher, Seth Godin returns to the podcast to discuss his incredibly timely and urgent new book:The Song of Significance: A New Manifesto for Teams.

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May 23, 2023

What We (Still) Get Wrong About Physical Retail--And Why It Matters

This week we go guest free to tackle some of the more pernicious misperceptions, missteps, and false narratives that continue to get in the way of retailers' making the strategic progress they so urgently need. As the Covid sales bump disappears and consumer demand wanes we will--as Warren Buffet famously said--"get to see who's been swimming naked." Without aggressive action retailers stuck in the unremarkable middle will soon face a harsh reckoning.

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Apr 11, 2023

Going Global with Judith McKenna, President & CEO, Walmart International

Joining us for the first of several episodes recorded at the Wizeline remote podcast studio/beach cabana at Mandalay Bay during Shoptalk is Judith McKenna, who heads up Walmart International. We touch on Judith's journey across the pond to lead Walmart's $100 billion plus division, which operates across 19 countries, before jumping into the challenges and opportunities of executing the Walmart brand promise and purpose while staying attuned to diverse market needs ("strong local businesses powered by Walmart").

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PAST EPISODES

Oct 03, 2023

The 1:1 Future is Now: Barbara Conners, VP of Strategy & Acceleration at 84.51°/Kroger

Joining us for our second episode recorded live in the Vantage remote podcast studio at GrocerShop is Barbara Conners, Vice President of Strategy & Acceleration at 84.51° Kroger's retail data science, insights and media company. We start out big picture with Barbara's view of how consumer preferences continue to evolve and which Covid era behaviors are likely to persist. Then we go deep on the move to healthier choices, the growth of private brands, how loyalty is changing, and the blurring of the lines between digital and physical channels.

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Sep 26, 2023

Live from GroceryShop: Three Top VC's Dish on the Future of Retail Tech

Our third anniversary episode features the first of three episodes recorded live at GroceryShop in the Vantage podcast studio. We welcome three rock star venture capitalists--Ashley Hartman (Bluestein Ventures), Matt Nichols (Commerce Ventures), and Kevin Parakkattu (Plug and Play) --who share their thoughts on the future of retail tech. In a fast-paced discussion, we dig into the current funding environment, challenges scaling once promising technology, and what each of our panelists are looking for now.

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Sep 19, 2023

Ways to Be Remarkable: Edit to Amplify

On this episode we debut a new segment, designed to recommend specific paths and actions to become truly remarkable. Leveraging material from Steve's best-selling book, consulting work, and keynote speaking, we go deep on a concept first popularized by Nike CEO Mark Parker. At its core, "editing to amplify" means giving customers fewer, more powerfully distinctive options.

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Sep 12, 2023

Remarkably Local: Our Interview with Canadian Tire CEO Greg Hicks

Joining us for a wide-ranging interview on how a more than 100 year old retailer stays relevant is Greg Hicks, CEO of Canadian Tire. We start with some history, tracing the evolution of one of North America's most successful retailers from its modest beginnings as a tire shop to today's diverse portfolio of store formats, powerful private brands, and financial services, comprising over 1,700 locations.

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Sep 05, 2023

Retail's Escalating Commitment to a Failing Course of Action

The retail graveyard is already filled with brands that failed to transform for the new age of retail and many household names (JC Penney, Gap, Macy's, and more) are edging ever closer to the precipice. Despite the profound shifts in retail during the past decades, these iconic brands continue to fall prey to "The Innovator's Dilemma," choosing to double down on what is very clearly a losing hand.

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Aug 29, 2023

The Profitless Prosperity of Disruptor Brands (E)

Welcome to a special encore episode of the podcast, where we open up the back catalogue and share some of our favourite and most popular episodes that are worth a second (or perhaps your first) listen. Today, we bring you our update and perspectives on The Profitless Prosperity of Disruptor Brands with an episode first released in the fall of 2021.

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Aug 22, 2023

The Beauty of Innovation with Ophelia Ceradini, former VP, Digital Technology & Innovation Group at Estée Lauder

Joining us for our final episode recorded live at last month's Lead Innovation Summit is Ophelia Ceradini, recently departed VP, Digital Technology & Innovation Group at Estée Lauder Companies Online. In a wide-ranging interview we go inside Estee Lauder's innovation process, digging into what inputs drive their strategic agenda, the role of employing a "test and learn" framework, and how to build a culture of experimentation. We also touch on the emerging world of "hyper-personalization."

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Remarkable Retail 2021 Book Cover

REMARKABLE RETAIL

How to Win & Keep Customers in the Age of Disruption

In this expanded and completely revised 2nd edition of his bestselling book, retail industry veteran and thought leader Steve Dennis dissects the seismic shifts brought about by digital disruption and a global pandemic, while providing a provocative, pragmatic guide to reignite growth.

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