REMARKABLE
RETAIL PODCAST
To paraphrase business legend Warren Buffett: the tide is going out and we’re about to see who’s swimming naked. With a worldwide recession threatening, the pace of change continuing to accelerate, and an increasingly volatile operating environment, retailers that deliver anything less than a remarkable customer experience are about to see their weaknesses exposed.
LISTEN TO THE LATEST EPISODE
Mar 14, 2023
It’s Not the Luck of the Irish: Primark Does Retail Right with Kevin Tulip
This week we welcome Kevin Tulip, Primark's US President, as our guest to discuss what makes the Ireland-based purveyor of affordable fashion, home, and beauty products so remarkable and why they've chosen a slow and steady approach to global expansion.
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TOP EPISODES
Nov 01, 2022
Tractor Supply's Remarkable "Life Out Here" Growth Story with CEO Hal Lawton
Our guest this week is Hal Lawton, the President & CEO of Tractor Supply Co, a truly remarkable retailer that has delivered some of the strongest results of any brand during the past few years. We explore Hal's diverse journey from McKinsey, to Home Depot, to eBay, to Macy's and on to Tennesee-based Tractor Supply Company. the nearly 85 year old company that now does over $14 billion in annual sales through over 2,150 stores.
Jul 19, 2022
Understanding 'Buying' vs. 'Shopping'
Understanding the critical difference between "buying", which is more about addressing a need quickly and efficiently, and "shopping" which is inherently more solutions based and involves more of an emotional connection, can go a long way to informing both our underlying business design and go-to-market strategy, as well as how we evolve the customer experience and targeted marketing programs.
Jul 26, 2022
The Multi-Billion Dollar Retail Media Network Opportunity with Lauren Wiener, Managing Director and Partner, BCG
Our guest this week is Lauren Wiener, Managing Director and Partner in the New York office of the Boston Consulting Group. With Laura lending her considerable experience and expertise, this episode provides a deep-dive into the world of retail media networks. We dig into definitions, the size of the opportunity and what is driving this booming area of retail. We learn who some of the leaders are and what strategies they employ. We also unpack some of the major opportunities, key risks and how to best balance sometimes conflicting agendas. It's a concise Masterclass on what you need to know about this rapidly growing and highly profitable retail segment.
PAST EPISODES
Mar 14, 2023
It’s Not the Luck of the Irish: Primark Does Retail Right with Kevin Tulip
This week we welcome Kevin Tulip, Primark's US President, as our guest to discuss what makes the Ireland-based purveyor of affordable fashion, home, and beauty products so remarkable and why they've chosen a slow and steady approach to global expansion.
Mar 10, 2023
BONUS EPISODE: Suzanne Long, Chief Sustainability and Transformation Officer, Albertsons, Previews Her World Retail Congress Keynote
Welcome to a bonus episode of the Remarkable Retail podcast, presented by MarketDial. Steve and I are excited to take the podcast to the World Retail Congress at the Hotel Arts in Barcelona, April 25th - 27th. On this special episode, Suzanne Long, Chief Sustainability and Transformation Officer, Albertsons, the company's first Chief Sustainability and Transformation Officer, who is responsible for driving both the company's ESG strategy and a variety of enterprise-wide strategic initiatives.
Mar 07, 2023
Dot Com Bomb: The Sequel? with Special Guest Daniel McCarthy
This week we take on the question of whether we are on the cusp of a retail disruptor apocalypse, with the help of return guest Daniel McCarthy, Assistant Professor of Marketing at Emory University's Goizueta School of Business and leading expert on customer-based corporate valuation.
Mar 03, 2023
BONUS EPISODE: Mindy Grossman Talks Modern Retail and Previews Her World Retail Congress Keynote
Welcome to a bonus episode of the Remarkable Retail podcast, presented by MarketDial. Steve and I are excited to take the podcast to the World Retail Congress at the Hotel Arts in Barcelona, April 25th - 27th. On this special bonus episode, retail and business legend Mindy Grossman shares her journey from Nike, to HSN, to working with Oprah on the Weight Watchers rebrand, and now is a Partner and the Chair of Consello Growth and Business Development, a revenue acceleration platform designed to execute on growth and profitability objectives for clients across multiple industries.
Feb 28, 2023
The Brave New World of Retail Real Estate with ICSC's Tom McGee
This week we do a deep dive into the rapidly changing world of retail real estate with Tom McGee, the CEO of ICSC, the industry's biggest trade association. In a wide ranging conversation we get Tom's view of how the industry continues to evolve from legacy concepts to marketplaces, what the pandemic did to reshape the landscape, and which key trends we should be paying attention to.
Feb 21, 2023
Making Moves From Online to Physical Retail with Leap's Amish Tolia
Our final episode recorded live in the MarketDial booth at the National Retail Federation's "Big Show" features Amish Tolia, co-CEO and co-founder of Leap, the innovative platform that enables digitally native brands to open physical stores more quickly and with lower risk than they could do on their own..
Feb 14, 2023
Making the Most of Traffic: An Expert Panel on In-Store Innovation
Physical retail is far from dead, but for many retailers traffic is increasingly harder to come by. In a fascinating panel recorded live on the floor at last month's NRF "Big Show," we welcome three founding CEO's to discuss how to create a more remarkable customer experience by leveraging innovative technology. Our guests are Daniel Black from Glass Media, Morgan Davis from MarketDial and Chris Todd from Theatro
REMARKABLE RETAIL
How to Win & Keep Customers in the Age of Disruption
In this expanded and completely revised 2nd edition of his bestselling book, retail industry veteran and thought leader Steve Dennis dissects the seismic shifts brought about by digital disruption and a global pandemic, while providing a provocative, pragmatic guide to reignite growth.
