Insights For
Influence and Impact

Steve’s book, Forbes articles, and blogs provide valuable insight and direction for organizations who want to understand and respond to retail disruption by creating customer-centric, memorable and profitable growth strategies.

Remarkable Retail 2021 Book Cover

REMARKABLE RETAIL

How to Win & Keep Customers in the Age of Disruption

In this expanded and completely revised 2nd edition of his bestselling book, retail industry veteran and thought leader Steve Dennis dissects the seismic shifts brought about by digital disruption and a global pandemic, while providing a provocative, pragmatic guide to reignite growth.

In the Press

Business InsiderWin or lose, Sears’ chairman may still come out on top

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CNNRetail’s Amazon antidote

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FortuneSears’ Seven Decades of Self-Destruction

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DigidayBest Buy’s blueprint

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The Wall Street Journal
Neiman Marcus Pushes Refinancing

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Barron’sLuxury Fashion Brands Make Push for Sustainability

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Steve’s Blog

The New Era Of Retail Hybridization Creates Unparalleled Opportunities

The New Era Of Retail Hybridization Creates Unparalleled Opportunities

As I finished writing the second edition of my new book late last year, the predominant retail narrative was the so-called great acceleration of all things e-commerce. More recently, ebullient stories portend the resurrection of the mall and suggest that department...

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The 6 New Forces Of The Covid Retail Economy

The 6 New Forces Of The Covid Retail Economy

As the pace of vaccinations increases, there is a sense that the worst of Covid-19’s impact will soon be behind us. Yet any notion of being in a truly post-pandemic world, even in a best-case virus mitigation and economic recovery scenario, won’t be fully realized for...

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9 Provocative Retail Predictions for 2021

9 Provocative Retail Predictions for 2021

With so much uncertainty and volatility in the economy, it may be foolhardy to go out on a limb with any predictions. My crystal ball has certainly been faulty more than a few times. Nevertheless, I throw caution to the wind with my (mostly) educated guesses on what...

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Meet Steve


Steve Dennis has over 30+ years of experience as a strategic advisor, board member, general manager and C-level executive at two Fortune 500 retailers. He has worked with dozens of retail, luxury, technology and social impacts brands to inspire, catalyze and design more remarkable and profitable growth strategies.

Steve’s signature “tell is like it is” style and ‘8 Essentials of Remarkable Retail’ framework makes him one of the industry’s most in-demand thought leaders. He has delivered keynotes, led management workshops and consulted across six continents, sharing what it takes to win and keep customers in the age of Amazon, Alibaba, and digital disruption.

He is also a senior contributor to Forbes magazine and his insights are regularly featured in the media including Bloomberg/BusinessWeek, CNBC, CNN, Fortune, Harvard Business Review, USA Today and The Wall Street Journal, amongst many others.

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