Insights For
Influence and Impact

Steve’s book, Forbes articles, and blogs provide valuable insight and direction for organizations who want to understand and respond to retail disruption by creating customer-centric, memorable and profitable growth strategies.

Remarkable Retail 2021 Book Cover

REMARKABLE RETAIL

How to Win & Keep Customers in the Age of Disruption

In this expanded and completely revised 2nd edition of his bestselling book, retail industry veteran and thought leader Steve Dennis dissects the seismic shifts brought about by digital disruption and a global pandemic, while providing a provocative, pragmatic guide to reignite growth.

In the Press

Business InsiderWin or lose, Sears’ chairman may still come out on top

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CNNRetail’s Amazon antidote

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FortuneSears’ Seven Decades of Self-Destruction

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DigidayBest Buy’s blueprint

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The Wall Street Journal
Neiman Marcus Pushes Refinancing

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Barron’sLuxury Fashion Brands Make Push for Sustainability

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Steve’s Blog

Store Expansion May Not Be A Slam Dunk For Struggling Digitally Native Brands

Store Expansion May Not Be A Slam Dunk For Struggling Digitally Native Brands

Warby Parker’s disappointing earnings report is just more evidence of what I call the profitless prosperity of disruptor brands. They join a growing list of retail innovators that are posting strongly growing revenues while their profits continue to worsen. Given that...

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Regrets? I’ve Had A Few.

Regrets? I’ve Had A Few.

Are you trying to live a life with no regrets? Well good luck with that. Not only is it non-sensical, it can be harmful. Trying to live a life without regrets, is to play it way too safe. It’s to miss out on so many possibilities–the potential to love...

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The Myth of The Great E-commerce Acceleration

The Myth of The Great E-commerce Acceleration

One of the most pervasive retail industry narratives is the belief that online shopping growth was massively accelerated by the pandemic. Set your WABAC Machine to the spring of 2020 and you’ll find scores of references to how we experienced “10 years of growth in...

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Meet Steve


Steve Dennis has over 30+ years of experience as a strategic advisor, board member, general manager and C-level executive at two Fortune 500 retailers. He has worked with dozens of retail, luxury, technology and social impacts brands to inspire, catalyze and design more remarkable and profitable growth strategies.

Steve’s signature “tell is like it is” style and ‘8 Essentials of Remarkable Retail’ framework makes him one of the industry’s most in-demand thought leaders. He has delivered keynotes, led management workshops and consulted across six continents, sharing what it takes to win and keep customers in the age of Amazon, Alibaba, and digital disruption.

He is also a senior contributor to Forbes magazine and his insights are regularly featured in the media including Bloomberg/BusinessWeek, CNBC, CNN, Fortune, Harvard Business Review, USA Today and The Wall Street Journal, amongst many others.

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