Remarkable Retail
How to win and keep customers in the age of digital disruption
In his new book, Steve Dennis, industry veteran and strategy and innovation thought leader, unpacks the forces driving the seismic shifts in retail today and provides a provocative, highly pragmatic guide to designing winning strategies to become intensely customer relevant and truly remarkable.
Steve Dennis For Forbes.com
In the Press
Business InsiderWin or lose, Sears’ chairman may still come out on top
CNNRetail’s Amazon antidote
FortuneSears’ Seven Decades of Self-Destruction
Steve’s Blog
The Coronavirus Will Accelerate Retail’s ‘Collapse Of The Middle’
For retailers struggling with failing consumer value propositions, the coronavirus pandemic could not have struck at a worse time. Just as many are running out of meaningful cost reduction moves and are in desperate need of profitable top-line growth (and the cash it...
Black Swans and Purple Cows
The notion of “black swan events” originates in the ancient Latin saying “rara avis in terris nigroque simillima cygno” (translated roughly as “a rare bird in the lands and very much like a black swan”) that presumed that black...
Strategy At The Precipice
At one time I kicked off my keynote speeches by saying that I had put together a short video that summed up how many executives are feeling about the state of retail today. Then I showed a clip from Poltergiest II that mostly features 15 seconds of a teenage girl...
