Insights For
Influence and Impact

Steve’s book, Forbes articles, and blogs provide valuable insight and direction for organizations who want to understand and respond to retail disruption by creating customer-centric, memorable and profitable growth strategies.

Remarkable Retail

How to win and keep customers in the age of digital disruption

In his new book, Steve Dennis, industry veteran and strategy and innovation thought leader, unpacks the forces driving the seismic shifts in retail today and provides a provocative, highly pragmatic guide to designing winning strategies to become intensely customer relevant and truly remarkable.

In the Press

Business InsiderWin or lose, Sears’ chairman may still come out on top

Read More

CNNRetail’s Amazon antidote

Read More

FortuneSears’ Seven Decades of Self-Destruction

Read More

DigidayBest Buy’s blueprint

View More

The Wall Street Journal
Neiman Marcus Pushes Refinancing

Read More

Barron’sLuxury Fashion Brands Make Push for Sustainability

Read More

Steve’s Blog

The Five Emerging Forces Of Retail’s New Normal

The Five Emerging Forces Of Retail’s New Normal

It’s anyone’s guess how quickly retail will mount any semblance of a meaningful rebound from the COVID-19 crisis. Yet, regardless of the pace and distribution of potential outcomes from such a recovery, five major forces are revealing themselves. I suspect few sectors...

read more

The Key To JCPenney’s Survival Isn’t Closing Stores. It’s Becoming Relevant.

The Key To JCPenney’s Survival Isn’t Closing Stores. It’s Becoming Relevant.

The Relevancy Imperative is not a Jason Bourne novel turned into a cinematic action thriller—though with this report that Jeff Bezos might ride in on his white horse to save the day, perhaps truth will turn out to be stranger than fiction. Instead, while Wall Street...

read more

Is A Neiman Marcus, Saks Merger Inevitable?

Is A Neiman Marcus, Saks Merger Inevitable?

For years rumors have abounded that various forces were trying to lead North America’s two leading luxury department stores to the alter. And I can neither confirm nor deny that I may have been involved in analyzing such a marriage on more than one occasion. Now, such...

read more

%d bloggers like this: