Insights For
Influence and Impact

Steve’s book, Forbes articles, and blogs provide valuable insight and direction for organizations who want to understand and respond to retail disruption by creating customer-centric, memorable and profitable growth strategies.

REMARKABLE RETAIL

How to Win & Keep Customers in the Age of Digital Disruption

In his new book, Steve Dennis, industry veteran and strategy and innovation thought leader, unpacks the forces driving the seismic shifts in retail today and provides a provocative, highly pragmatic guide to designing winning strategies to become intensely customer relevant and truly remarkable.

In the Press

Business InsiderWin or lose, Sears’ chairman may still come out on top

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CNNRetail’s Amazon antidote

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FortuneSears’ Seven Decades of Self-Destruction

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DigidayBest Buy’s blueprint

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The Wall Street Journal
Neiman Marcus Pushes Refinancing

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Barron’sLuxury Fashion Brands Make Push for Sustainability

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Steve’s Blog

Quitting Is Underrated

Quitting Is Underrated

We don’t have to spend much time among our friends or on social media to run across the never-give-up, quitting-is-for-losers, in-it-to win-it ethos. There’s a whole socially acceptable narrative built around the concept that we must keep pushing no matter what. It’s...

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The Increasingly Useless Middleman

The Increasingly Useless Middleman

Traditional retail, at its core, relies largely on being a middleman. The typical multi-brand retailer sits between the manufacturing community and its target consumers, performing valuable intermediary tasks like selecting the right products for the markets it...

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Tractor Supply Proves Physical Retail Is Very Different, But Far From Dead

Tractor Supply Proves Physical Retail Is Very Different, But Far From Dead

Despite the relentlessly bleak news of sales declines, store closings and retail bankruptcies, Tractor Supply Company not only reported strong quarterly sales but announced plans to open 75 to 80 new brick-and-mortar locations. While clearly benefitting from some...

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Meet Steve


Steve Dennis has over 30+ years of experience as a strategic advisor, board member, general manager and C-level executive at two Fortune 500 retailers. He has worked with dozens of retail, luxury, technology and social impacts brands to inspire, catalyze and design more remarkable and profitable growth strategies.

Steve’s signature “tell is like it is” style and ‘8 Essentials of Remarkable Retail’ framework makes him one of the industry’s most in-demand thought leaders. He has delivered keynotes, led management workshops and consulted across six continents, sharing what it takes to win and keep customers in the age of Amazon, Alibaba, and digital disruption.

He is also a senior contributor to Forbes magazine and his insights are regularly featured in the media including Bloomberg/BusinessWeek, CNBC, CNN, Fortune, Harvard Business Review, USA Today and The Wall Street Journal, amongst many others.

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