Insights For
Influence and Impact

Steve’s book, Forbes articles, and blogs provide valuable insight and direction for organizations who want to understand and respond to retail disruption by creating customer-centric, memorable and profitable growth strategies.

REMARKABLE RETAIL

How to Win & Keep Customers in the Age of Digital Disruption

In his new book, Steve Dennis, industry veteran and strategy and innovation thought leader, unpacks the forces driving the seismic shifts in retail today and provides a provocative, highly pragmatic guide to designing winning strategies to become intensely customer relevant and truly remarkable.

In the Press

Business InsiderWin or lose, Sears’ chairman may still come out on top

Read More

CNNRetail’s Amazon antidote

Read More

FortuneSears’ Seven Decades of Self-Destruction

Read More

DigidayBest Buy’s blueprint

View More

The Wall Street Journal
Neiman Marcus Pushes Refinancing

Read More

Barron’sLuxury Fashion Brands Make Push for Sustainability

Read More

Steve’s Blog

This One Goes to 11

This One Goes to 11

“Great brands don’t chase customers; customers chase great brands.” Gary Friedman, CEO Restoration Hardware If we learned anything during the past couple of decades of digital disruption it should have been this: Even very good is no longer good...

read more

Macy’s Must Learn That Bailing Doesn’t Fix The Hole

Macy’s Must Learn That Bailing Doesn’t Fix The Hole

Earlier this month, as part of a previously disclosed three-year store closure plan, Macy’s announced it would shutter an additional 45 locations this year. Like most of its moderate department store brethren, Macy’s has gone from being a highly productive,...

read more

Learning to Surf

Learning to Surf

There are a few different ways people approach the ocean. Some dive right in. Others inch in slowly, testing the temperature of the water until they feel comfortable to wade in all the way. A few like to stand there and get pummeled by the water’s force. And of course...

read more

Meet Steve


Steve Dennis has over 30+ years of experience as a strategic advisor, board member, general manager and C-level executive at two Fortune 500 retailers. He has worked with dozens of retail, luxury, technology and social impacts brands to inspire, catalyze and design more remarkable and profitable growth strategies.

Steve’s signature “tell is like it is” style and ‘8 Essentials of Remarkable Retail’ framework makes him one of the industry’s most in-demand thought leaders. He has delivered keynotes, led management workshops and consulted across six continents, sharing what it takes to win and keep customers in the age of Amazon, Alibaba, and digital disruption.

He is also a senior contributor to Forbes magazine and his insights are regularly featured in the media including Bloomberg/BusinessWeek, CNBC, CNN, Fortune, Harvard Business Review, USA Today and The Wall Street Journal, amongst many others.

%d bloggers like this: