REMARKABLE RETAIL
How to Win & Keep Customers in the Age of Disruption
In this expanded and completely revised 2nd edition of his bestselling book, retail industry veteran and thought leader Steve Dennis dissects the seismic shifts brought about by digital disruption and a global pandemic, while providing a provocative, pragmatic guide to reignite growth.
Steve Dennis For Forbes.com
In the Press
Business InsiderWin or lose, Sears’ chairman may still come out on top
CNNRetail’s Amazon antidote
FortuneSears’ Seven Decades of Self-Destruction
Steve’s Blog
Remarkable Or Invisible
There was a time, not all that long ago, when being very good–or even slightly better than average–worked pretty darn well. When most consumers didn’t have easy access to just about anything they wanted from just about anywhere in the world just...
Honey, I Shrunk The Store: Retailers Go Small To Get Big
Does size matter? Well, in the world of shopping, we might soon find out. A new batch of small store formats from a variety of retailers are being rolled out. And if they work, they could jump start the prospects for many brands that have struggled to reignite growth...
The New Era Of Retail Hybridization Creates Unparalleled Opportunities
As I finished writing the second edition of my new book late last year, the predominant retail narrative was the so-called great acceleration of all things e-commerce. More recently, ebullient stories portend the resurrection of the mall and suggest that department...
