THE JOURNEY YO REMARKABLE RETAIL

Steve helps organizations understand and respond to retail disruption by creating customer-centric, memorable and profitable growth strategies.

Always. Be. Testing.

Will the Metaverse completely transform your company? Hard to say.

Would the response rates (and ultimately the profitable enrollment) of your prospective high value customers be improved through increased personalization? Perhaps.

Can a more tailored, hybrid go-to-market strategy drive greater share of wallet and market share? Could be.

In a VUCA world, few things are certain. But here’s the thing: remarkable retailers aren’t successful because they have some unique ability to see the future. They are successful because they try more things. Because they realize, as Seth reminds us, that if failure is not an option, then neither is success. Because they embrace a culture of experimentation.

Remarkable brands aren’t always right. But they do follow ABT.

A-Always.

B-Be.

T-Testing.

Always Be Testing.

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"The Store Operations Council enjoyed every minute of Steve Dennis's presentation on retail's future. He always keeps it real and speaks the language of retail experts."

Cathy Hotka

Principal

Cathy Hotka & Associates

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"The Store Operations Council enjoyed every minute of Steve Dennis's presentation on retail's future. He always keeps it real and speaks the language of retail experts."

Cathy Hotka

Principal

Cathy Hotka & Associates

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