Think Big. Start Small. Scale Fast.

Think Big. Start Small. Scale Fast.

Will the Metaverse radically transform your business over the next few years? Is the answer to your increasingly fragile customer relevance to move from being less format-centric to thinking about your operating system as more of a platform? Would a radical...
My Name is VUCA

My Name is VUCA

Perhaps you know about VUCA? It’s an acronym that stands for volatility, uncertainty, complexity, and ambiguity.  While it has its origins in military strategy, it is very much an apt description of the dynamic, often chaotic, world of retail today. And if...
Learning to Surf

Learning to Surf

There are a few different ways people approach the ocean. Some dive right in. Others inch in slowly, testing the temperature of the water until they feel comfortable to wade in all the way. A few like to stand there and get pummeled by the water’s force. And of course...
We’re Never Ready

We’re Never Ready

Oh sure, maybe we’re ready for the easy stuff. Ready to leave for work, make dinner, hop in a Lyft, do the laundry, pay the credit card bill. But the work that matters, that enlivens the spirit, that changes us, our tribes, and the world around us? That’s a whole...