by stevenpdennis | Mar 22, 2022 | A Really Bad Time to Be Boring, Growth, Strategy
Earlier this month Kohl’s used its Investor Day presentation to boldly declare that it was no longer a department store, but rather a “focused active and casual lifestyle destination.” The management team then laid out a series of initiatives designed to bring that...
by stevenpdennis | Nov 30, 2020 | A Really Bad Time to Be Boring, Innovation, Radical
Wabi-sabi is a Japanese aesthetic concept that finds beauty in imperfection and the universe’s natural cycle of growth, decay, and death. Practicing wabi-sabi means eschewing the unnecessary, getting rid of the clutter, and valuing authenticity above all else....
by stevenpdennis | Jun 18, 2020 | A Really Bad Time to Be Boring, Leadership
Over the last few years I’ve gotten a fair amount of mileage out of my catch-phrase “Physical retail isn’t dead. Boring retail is.” And, accordingly, I’m often asked: “okay, so what’s the opposite of boring?” My tendency...
by stevenpdennis | Jun 16, 2020 | A Really Bad Time to Be Boring, Disruption, Innovation, Retail
The following is an excerpt from Chapter 4 (“The Collapse of the Middle”) of my new book. Last week, nearly a year later, I went back to the mall that is referenced below. Sadly, nothing has changed. I guess the Austin area is immune from the forces of...
by stevenpdennis | Apr 24, 2020 | A Really Bad Time to Be Boring, Disruption, Remarkable Retail
The following is excerpted from my just released book Remarkable Retail: How To Win & Keep Customers in the Age of Digital Disruption, which I finished writing and editing at the end of last year. Many people believe that the COVID-19 crisis is the proximate cause...
by stevenpdennis | Jan 14, 2020 | A Really Bad Time to Be Boring, Being Remarkable, Remarkable Retail
It finally seems that most people have caught up to the fact that reports of retail’s death are greatly exaggerated. There is no retail apocalypse. Software is not eating retail. Brick-and-mortar stores are not going away. Traditional retailers are not all doomed. And...
