by stevenpdennis | Aug 24, 2020 | Innovation, Remarkable Retail
We don’t have to spend much time among our friends or on social media to run across the never-give-up, quitting-is-for-losers, in-it-to win-it ethos. There’s a whole socially acceptable narrative built around the concept that we must keep pushing no matter what. It’s...
by stevenpdennis | Jul 17, 2020 | Being Remarkable, Innovation, Leadership
Oh sure, maybe we’re ready for the easy stuff. Ready to leave for work, make dinner, hop in a Lyft, do the laundry, pay the credit card bill. But the work that matters, that enlivens the spirit, that changes us, our tribes, and the world around us? That’s a whole...
by stevenpdennis | Jul 13, 2020 | Innovation, Retail
During the COVID-19 crisis we are experiencing tremendous innovation and experimentation on the part of just about every retailer. From curbside pick-up (and other forms of “contact-less” delivery), to appointment shopping, to the overall hyper-growth of e-commerce,...
by stevenpdennis | Jul 8, 2020 | Innovation, Inspiration, Leadership
Is there any? If your experience is anything like mine, you know how seductive denial can be. Denial is the temptress that helps us avoid pain. Denial keeps us in our comfort zone like a warm bath at the end of a long day. Denial creates the sense that defending the...
by stevenpdennis | Jun 29, 2020 | Being Remarkable, Disruption, Innovation
The bullets that killed RadioShack, Sports Authority, KB Toys, Sharper Image, and many other once iconic brands were fired long before their respective downward spirals of cost cutting and store closings began. They weren’t legislated out of existence. Consumer...
by stevenpdennis | Jun 16, 2020 | A Really Bad Time to Be Boring, Disruption, Innovation, Retail
The following is an excerpt from Chapter 4 (“The Collapse of the Middle”) of my new book. Last week, nearly a year later, I went back to the mall that is referenced below. Sadly, nothing has changed. I guess the Austin area is immune from the forces of...
