by stevenpdennis | Apr 29, 2022 | E-commerce, Embrace the Blur, Harmonized Retail
One of the most pervasive retail industry narratives is the belief that online shopping growth was massively accelerated by the pandemic. Set your WABAC Machine to the spring of 2020 and you’ll find scores of references to how we experienced “10 years of growth in...
by stevenpdennis | Apr 11, 2022 | Direct to Consumer, E-commerce, Harmonized
When it comes to the vast and complex world of retail, nothing in the past three decades has been more disruptive than the advent and wide-spread adoption of online shopping. Yet, the e-commerce of today is often vastly different from what began to re-define the...
by stevenpdennis | Feb 1, 2021 | E-commerce, Embrace the Blur, Harmonized Retail, Uncategorized
The reports that Hudson’s Bay Co. is planning to split its online and brick-and-mortar operations into two companies, and then take Saks.com public, immediately strikes me as one of the dumbest strategic decisions I have heard in a long, long time. If we have learned...
by stevenpdennis | Jan 18, 2021 | Being Remarkable, Collapse of the Middle, E-commerce, Innovation
Earlier this month, as part of a previously disclosed three-year store closure plan, Macy’s announced it would shutter an additional 45 locations this year. Like most of its moderate department store brethren, Macy’s has gone from being a highly productive,...
by stevenpdennis | Jan 14, 2020 | E-commerce, Innovation, Retail
It seems as if those who spend a lot of time worrying about the future of retail have fallen into one of two camps. There are the “retail apocalypse” proselytizers who would have us believe that virtually all shopping will eventually be done online, that most...
