by stevenpdennis | Jan 18, 2021 | Being Remarkable, Collapse of the Middle, E-commerce, Innovation
Earlier this month, as part of a previously disclosed three-year store closure plan, Macy’s announced it would shutter an additional 45 locations this year. Like most of its moderate department store brethren, Macy’s has gone from being a highly productive,...
by stevenpdennis | Apr 24, 2020 | A Really Bad Time to Be Boring, Disruption, Remarkable Retail
The following is excerpted from my just released book Remarkable Retail: How To Win & Keep Customers in the Age of Digital Disruption, which I finished writing and editing at the end of last year. Many people believe that the COVID-19 crisis is the proximate cause...
by stevenpdennis | Apr 3, 2020 | Being Remarkable, Collapse of the Middle
The following is excerpted from my forthcoming book Remarkable Retail: How to Win & Keep Customers in the Age of Digital Disruption, which will be published by LifeTree Media on April 14th. There is nothing inherently wrong with the concept of continuous...
