by stevenpdennis | Jan 14, 2020 | Bricks and Mobile, Customer-centric, Mobile, Multi-Channel, Omni-channel, Retail, Social Media
For quite some time, various executives and so-called gurus have been going on and on about “multi-channel” this and “multi-channel” that. In fact, it’s hard to get through a discussion–or speech or consulting report or white paper or blog posting–on multi-channel...
by stevenpdennis | Jan 13, 2020 | Digital, Mobile, Omni-channel, Retail
There is no question that the retail industry is under-going a tremendous amount of change. Record numbers of store closings. Legacy brands going out of business–or teetering on the brink of bankruptcy. Venture capital funded start-ups wreaking havoc upon traditional...
