by stevenpdennis | Jan 13, 2020 | Digital, Mobile, Omni-channel, Retail
There is no question that the retail industry is under-going a tremendous amount of change. Record numbers of store closings. Legacy brands going out of business–or teetering on the brink of bankruptcy. Venture capital funded start-ups wreaking havoc upon traditional...
by stevenpdennis | Jan 13, 2020 | Being Remarkable, Customer-centric, Digital, Frictionless Commerce, Omni-channel, Winning on Experience
Note: This post originally appeared in January 2017. Given Amazon’s staggering growth and willingness to lose money to grab market share it’s easy to blame them for everything that is ailing “traditional” retail overall–and the department store sector in particular....
by stevenpdennis | Jan 13, 2020 | Digital
Online-only retailers have attracted huge amounts of investment capital during the past decade. Flash-sales sites such as Gilt and RueLaLa have collectively raised hundreds of millions of dollars. Rather small, but rapidly growing, specialty players like Bonobo’s,...