As it turns out, reports of Toys ‘R’ Us’ death may have been greatly exaggerated. The iconic toy retailer—which filed for bankruptcy in 2017 after piling up more than $5 billion in debt—closed its more than 800 U.S. doors and seemed destined for the retail graveyard. Yet last week, Toys ‘R’ Us’ new parent company (Tru … Continue reading The toys are back in town: A reimagined Toys ‘R’ Us returns
Last week, reports emerged that Barneys New York might again be headed toward bankruptcy. Many observers, including a fellow Forbes contributor, wonder whether the iconic Manhattan-based luxury retailer might be destined for the retail graveyard. I have some history with the brand (aside from having bought a suit there eons ago to look good for post-business-school job … Continue reading Here we go again. Can Barneys survive in luxury’s new world?
I'm calling it. "Omnichannel" is dead. And in my mind it's long overdue. Nearly 16 years since its apparent coining, I think most of us can agree that if "omni-channel" ever had any real usefulness as a concept (debatable), it is now well past its expiration date. And while I've been bashing the term for quite some … Continue reading Omnichannel is dead. The future is harmonized retail.
You've got to hand it to Eddie Lampert; the guy is tenacious. Of course he is also seriously misguided. At least when it comes to Sears. To briefly recap. Act One In 2004 Lampert decides to merge a struggling and decidedly mediocre retailer (that'd be Sears) with a lousy one (that'd be Kmart). Turns out … Continue reading Sears’ latest move: Four weddings and a(n) eventual funeral
Nordstrom just announced plans to expand its service-centered Nordstrom Local concept from three Los Angeles-area locations into New York City. Like their brethren, the two new locations—one at The Greenwich Lane in the West Village, the other on the Upper East Side—will carry no merchandise and are tiny compared with the typical mall-based Nordstrom department store. Yesterday's media coverage … Continue reading Nordstrom’s ‘Local’ expansion has national implications for retail