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Retail’s great bifurcation

by stevenpdennis | Jan 9, 2020 | Being Remarkable, Customer Growth Strategy, Customer-centric, Frictionless Commerce, Omni-channel, Personalization

This post originally appeared on my previous blog site in December 2015. It’s not that malls are dying. In fact, many malls are not only surviving, quite a few are thriving. Despite all the doomsayers, physical retail is not facing extinction. Not only are many...
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