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So now retail is all about the experience? Just what the heck does that mean?

So now retail is all about the experience? Just what the heck does that mean?

by stevenpdennis | Jan 14, 2020 | Experiential Retail, Human-centered, Memorable, Retail

L’Occitane new experiential retail concept store in New York I keep reading that success in retail today is all about the experience. Some retail influencers whom I cross paths with on the conference circuit often anchor their talks on some variation of customer...
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