Upcoming webinar: “Omni-channel is dead. Long live omni-channel.”

Please join me next Wednesday February 14th at 1pm US Eastern for a free 30 minute webinar on the future of omni-channel retailing. I'll be joined by Rob Poratti from IBM Watson Commerce. You can pre-register here. In other news, I'll be heading to Melbourne, Australia at the end of the month for InsideRetailLive. I've … Continue reading Upcoming webinar: “Omni-channel is dead. Long live omni-channel.”

Retail 2018: Now Comes The Real Reckoning

There is some dispute over whether more stores opened during 2017 than were closed. IHL says yes. Fung Retail Tech says no. Mostly I say "who cares"? Either way, it's clear that the retail landscape is changing rapidly, causing some retailers to prune their store counts, shutter locations en masse or liquidate entirely. What's unfortunate--and not the least … Continue reading Retail 2018: Now Comes The Real Reckoning

Where in the world is Steve?

I'll be traveling quite a bit over the next few months attending major industry conferences and (often) delivering my latest keynote "A Really Bad Time To Be Boring: Reinventing Retail In The Age Of Amazon." January 14-16  New York  NRF's Big Show February 6  Boston  MITX e-Commerce Summit February 13 Dallas  FEI Dallas February 28  Melbourne, Australia  Inside Retail Live March 18-21  Las … Continue reading Where in the world is Steve?

2017’s most popular blog posts

As is my tradition, here's my annual recap of my 2017 posts that got the most traffic. Once again my April Fool's Day one easily grabs the top position . Every single retail store in the US to close permanently by month's end Stop blaming Amazon for department store woes Retail's single biggest disruptor. Spoiler … Continue reading 2017’s most popular blog posts

My top ten Forbes posts of the year

Earlier this year I had the honor of joining Forbes as a retail contributor. As is my tradition, I'll publish my top ten list from my blog right after the New Year. For now, here are my most popular articles on Forbes during 2017. One thing is for sure: folks were interested in hearing me … Continue reading My top ten Forbes posts of the year