by stevenpdennis | Apr 3, 2020 | Being Remarkable, Collapse of the Middle
The following is excerpted from my forthcoming book Remarkable Retail: How to Win & Keep Customers in the Age of Digital Disruption, which will be published by LifeTree Media on April 14th. There is nothing inherently wrong with the concept of continuous...
by stevenpdennis | Mar 6, 2020 | Collapse of the Middle, Remarkable Retail
A few weeks back Macy’s announced plans to close 125 stores and eliminate more than 2,000 jobs. It will also be closing its Cincinnati, Ohio office and relocating Macys.com from San Francisco to New York City. The next day the company expanded on its “shrink to grow”...
by stevenpdennis | Mar 5, 2020 | Collapse of the Middle, Remarkable Retail
As my fellow Forbes.com contributor Sandy Stein points out in a related post on J.C. Penney’s most recent quarterly earnings report: “You know the bar has been set low when comparable sales…of negative 7.7% (and) twice the loss of the previous year, meets...
by stevenpdennis | Jan 14, 2020 | Being Remarkable, Collapse of the Middle, Forbes
Kohl’s and JC Penney both reported sales and earnings this past week. And while there is always plenty of discussion about how they did relative to Wall Street’s expectations, that’s all rather beside the point. Whether Kohl’s deepening partnership with Amazon...
