THE JOURNEY YO REMARKABLE RETAIL

Steve helps organizations understand and respond to retail disruption by creating customer-centric, memorable and profitable growth strategies.

We’re all going to die!

Hopefully that’s not news to you. As the late, great metaphysician Jim Morrison reminds us: no one here gets out alive. In fact—and bear with me for a moment as I do some math–if you managed to wake up this morning, you are now one day closer to death.

Of course, there is the small matter of exactly when and precisely how that will occur. But here’s the thing: we all have a lot less control over those outcomes than we think. We can, in fact, do all the right things and encounter massively bad luck.

Today, as we encounter the harsh realities of an emergent pandemic, cratering financial markets and incompetent leadership, we can buy into the chaos, embrace the panic at the disco (and elsewhere) and do our best Chicken Little impression. We can add fuel to the little fires that are everywhere. We can spread ignorance, amplify fear, let our dis-ease rob us (and those around us) of our serenity.

Or not.

Pain is inevitable. Suffering is optional.

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The 6 New Forces Of The Covid Retail Economy

The 6 New Forces Of The Covid Retail Economy

As the pace of vaccinations increases, there is a sense that the worst of Covid-19’s impact will soon be behind us. Yet any notion of being in a truly post-pandemic world, even in a best-case virus mitigation and economic recovery scenario, won’t be fully realized for...

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9 Provocative Retail Predictions for 2021

9 Provocative Retail Predictions for 2021

With so much uncertainty and volatility in the economy, it may be foolhardy to go out on a limb with any predictions. My crystal ball has certainly been faulty more than a few times. Nevertheless, I throw caution to the wind with my (mostly) educated guesses on what...

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Saks.com Spin-Out: Genius Move or Opportunistic Folly?

The reports that Hudson’s Bay Co. is planning to split its online and brick-and-mortar operations into two companies, and then take Saks.com public, immediately strikes me as one of the dumbest strategic decisions I have heard in a long, long time. If we have learned...

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"The Store Operations Council enjoyed every minute of Steve Dennis's presentation on retail's future. He always keeps it real and speaks the language of retail experts."

Cathy Hotka

Principal

Cathy Hotka & Associates

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"The Store Operations Council enjoyed every minute of Steve Dennis's presentation on retail's future. He always keeps it real and speaks the language of retail experts."

Cathy Hotka

Principal

Cathy Hotka & Associates

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