It's no secret that mobile is becoming increasingly important in consumers' shopping journeys. Retail brands as diverse as Target and Neiman Marcus have alluded to the pivotal role that digital plays in driving both their online and physical store sales. And of course when we say "digital," often we mean mobile. In fact, for many retailers, mobile is becoming the front … Continue reading A very mobile Christmas?
Last week Nordstrom announced it will open its first "Nordstrom Local" in West Hollywood, California. The new venture is noteworthy on several dimensions. First, at 3,000 square feet, the pilot concept is dramatically smaller than a typical Nordstrom full-line department store. Second, it won't stock any of the items that Nordy's is best known for, such as shoes, … Continue reading Small is the new black: Nordstrom ‘micro-concept’ edition
While the "retail apocalypse" narrative is nonsense, it's clear that we are witnessing a major contraction in traditional retail space. Store closings have tripled year over year and more surely loom on the horizon. The "death of the mall" narrative also tilts to the hyperbolic, but in many ways it is the end of the mall as we know … Continue reading Honey, I shrunk the store
In a surprise move that underscores the sweeping changes faced by the retail industry, the National Retail Federation, speaking on behalf of all of its members, announced today that every brick & mortar location of every retailer in the United States would close forever within the next few weeks. For nearly a decade "traditional" retailers have … Continue reading Every Single Retail Store in the US To Close Permanently By Month’s End
Last week Target became the latest retailer to report weak earnings and shrinking physical store sales. They certainly won't be the last. As more retail brands disappoint on both the top and bottom lines--and announce scores of store closings--many may conclude that brick-and-mortar retail is going they way of the horse-drawn carriage. Unfortunately this ignores the … Continue reading The fault in our stores