Nordstrom--not only one of my favorite places to shop but also a brand I regularly feature in my keynotes on remarkable retail--recently reported strong quarterly operating performance and raised its outlook. So, naturally the stock promptly got whacked--and continues to be caught up in the market downdraft. To be sure, a non-recurring $72MM charge related to credit card … Continue reading Nordstrom: No good deeds go unpunished
After learning that Amazon might open up to 3,000 Go stores by 2021, the industry was still catching its collective breath when the retail behemoth opened an entirely new format in Manhattan's Soho neighborhood last week. Amazon 4-Star is the latest move into physical retail on the part of the once online-only retailer, joining Amazon Books and Whole Foods. … Continue reading Will Amazon 4-Star live up to its reviews?
Shares of Sears Holdings spiked last week on news that the beleaguered retailer had expanded its tire partnership with Amazon. Once again, the optimism — or is it outright gullibility? — of some investors astonishes me. Over four years ago, I wrote (admittedly more than a little bit provocatively) that Sears investors would do far better with a liquidation of the company than with … Continue reading Here’s what investors are missing about the Sears-Amazon partnership
This is a big earnings period for retailers. As the reports roll in, it's increasingly clear that it's both the best of times and the worst of times for retail. While performance overall is, on average, much better than a year ago, what continues to come into sharper relief are three inescapable conclusions. First, as I have been … Continue reading Retail earnings: The best of times, the worst of times
As some readers may know, I began my retail career at Sears. And these days, when folks ask how long I worked there, I typically say, "Too long." The more accurate, less snarky answer is 12 years. I learned a tremendous amount during my tenure and, for the most part, am proud of the work … Continue reading Eddie Lampert just can’t stop picking at Sears’ carcass