by stevenpdennis | Mar 2, 2022 | Harmonized Retail, Remarkable Retail
Physical retail isn’t dead. Boring, unremarkable retail is. Yet while the pervasively popular “retail apocalypse” narrative conveniently ignores the fact that many thousands of stores continue to open and that sales rung up in brick-and-mortar locations have grown...
by stevenpdennis | Jan 19, 2022 | Being Remarkable, Embrace the Blur, Hybridization
Q. What’s the difference between a retail futurist and God? A. God doesn’t think he’s a retail futurist. I have never really thought of myself as a futurist. And the idea that anyone has the gift of prophecy when it comes to the dynamic world of...
by stevenpdennis | Jul 6, 2021 | Embrace the Blur, Harmonized Retail, Hybridization
As I finished writing the second edition of my new book late last year, the predominant retail narrative was the so-called great acceleration of all things e-commerce. More recently, ebullient stories portend the resurrection of the mall and suggest that department...
by stevenpdennis | Jan 18, 2021 | Being Remarkable, Collapse of the Middle, E-commerce, Innovation
Earlier this month, as part of a previously disclosed three-year store closure plan, Macy’s announced it would shutter an additional 45 locations this year. Like most of its moderate department store brethren, Macy’s has gone from being a highly productive,...
by stevenpdennis | Jan 12, 2021 | Innovation, Leadership, Remarkable Retail
There are a few different ways people approach the ocean. Some dive right in. Others inch in slowly, testing the temperature of the water until they feel comfortable to wade in all the way. A few like to stand there and get pummeled by the water’s force. And of course...