Despite defying the ‘retail apocalypse,’ At Home reportedly puts itself up for sale

Amid all the doom and gloom about physical retail, there are quite a few unsung stories of robust growth and solid profitability. At Home Group, the Plano, Texas-based chain of home decor superstores, is one of them. Despite the brand's relative success, reports emerged late last week that because of poor stock performance the company … Continue reading Despite defying the ‘retail apocalypse,’ At Home reportedly puts itself up for sale

Sears tries small stores again and again. Here’s why they’ll fail once again.

Sears, aka "The World's Slowest Liquidation Sale," garnered a fair amount of attention recently with the announcement that they would open small stores featuring appliances and other home products called Home & Life. Perhaps having closed hundreds of stores over the past few years, the idea that Sears would "get off the mall" with new, more … Continue reading Sears tries small stores again and again. Here’s why they’ll fail once again.

Here’s who Amazon could buy next, and why it probably won’t be Nordstrom

Since the Whole Foods deal, more than a few industry analysts and pundits have weighed in on which retailers might be on Amazon's shopping list. Various theories underpin the speculation. Some say Jeff Bezos wants to go deeper in certain categories, so Lululemon or Warby Parker get mentioned. Foursquare (is that still a thing?) crafted its own … Continue reading Here’s who Amazon could buy next, and why it probably won’t be Nordstrom

With Kenmore Deal Amazon Is A Winner. For Sears, Not So Much.

Investors reacted quite favorably to the news that Kenmore appliances will soon be sold through Amazon. For Amazon, it's clearly an interesting opportunity. While online sales of major appliances are currently comparatively small, being able to offer a leading brand on a semi-exclusive basis gives Amazon a jump start in a large category where they have virtually no … Continue reading With Kenmore Deal Amazon Is A Winner. For Sears, Not So Much.

The two sides of ‘good enough’

It can be quite dangerous to believe that you are better than the competition when the customer evaluates your product offering in isolation and out of context. When I was at Sears our research regularly told us that our target consumers viewed us as the best provider of appliances and tools. Yet we continued to … Continue reading The two sides of ‘good enough’