by stevenpdennis | Jan 18, 2021 | Being Remarkable, Collapse of the Middle, E-commerce, Innovation
Earlier this month, as part of a previously disclosed three-year store closure plan, Macy’s announced it would shutter an additional 45 locations this year. Like most of its moderate department store brethren, Macy’s has gone from being a highly productive,...
by stevenpdennis | May 27, 2020 | Being Remarkable, COVID-19, Harmonized Retail
The Relevancy Imperative is not a Jason Bourne novel turned into a cinematic action thriller—though with this report that Jeff Bezos might ride in on his white horse to save the day, perhaps truth will turn out to be stranger than fiction. Instead, while Wall Street...
by stevenpdennis | Apr 24, 2020 | A Really Bad Time to Be Boring, Disruption, Remarkable Retail
The following is excerpted from my just released book Remarkable Retail: How To Win & Keep Customers in the Age of Digital Disruption, which I finished writing and editing at the end of last year. Many people believe that the COVID-19 crisis is the proximate cause...