REMARKABLE

RETAIL PODCAST

 

If the last two years have taught us anything, it’s this: Shift Happens. 
But becoming and staying remarkable is not about predicting the future. 
It’s about accepting the reality that even very good is no longer good enough. We have to choose remarkable.

LISTEN TO THE LATEST EPISODE

Nov 29, 2022

Exploring Retail's New Horizons with Pilot Flying J's Allison Cornish

Our guest this week is Allison Cornish, VP of Store Modernization for Pilot Flying J, recorded live in the MarketDial podcast studio at the NACS Annual Show. Allison is deeply experience convenience store industry veteran who was also recently recognized as the Top Woman in Convenience.

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TOP EPISODES

Dec 21, 2021

Season Finale with Special Guest Scott Galloway

We wrap up Season 3 with the inimitable, irrepressible and always provocative Scott Galloway. For those who have yet to jump on the Big Dawg train, Scott is a Professor of Marketing at NYU Stern, author of 3 best-selling books, podcast host, and the founder of Section4, where he teaches Strategy and Brand Strategy Sprints. His new TV show will debut on CNN+ next year.

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Apr 19, 2022

The Store As Brand Hub with Target SVP Nancy King

Our guest this week is Nancy King, SVP, Product Engineering at Target who shares the remarkable story of her company's journey to omni-channel--or is it harmonized?--leadership. This episode provides a deep-dive, insider's perspective on how Target has embraced the blur of modern retail and put their stores at the center of the guest experience. We get a fascinating behind the scenes look at how the application of agile methodology, combined with digital technology and a willingness to experiment aggressively, has driven break-through results. We also explore how Target knew to invest in these areas ahead of the COVID crisis and what their plans are to stay in sync with ever escalating customer needs and wants.

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Feb 22, 2022

The Stores Strike Back Again. Again.

Turns out physical retail isn't dead. In fact, brick & mortar retail seems to be undergoing a renaissance of sorts.

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PAST EPISODES

Nov 29, 2022

Exploring Retail's New Horizons with Pilot Flying J's Allison Cornish

Our guest this week is Allison Cornish, VP of Store Modernization for Pilot Flying J, recorded live in the MarketDial podcast studio at the NACS Annual Show. Allison is deeply experience convenience store industry veteran who was also recently recognized as the Top Woman in Convenience.

Listen Now

Nov 25, 2022

BONUS EPISODE: Stuart Taylor, VP, Business Insights and Analytics, Kum & Go

We are excited to release the second of two bonus episodes recorded live at the MarketDial podcast studio during the National Association of Convenience Stores (NACS) conference. Our guest is Stuart Taylor VP, Business Insights and Analytics at Kum & Go, one of the most successful convenience stores in the industry, operating over 400 stores. We delve into how leveraging customer data and insight helps inform the company's growth strategy and transformation. It's a Master class for any retailer in any sector on how to use data science and testing to win, grow and create loyal customers.

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Nov 22, 2022

Meeting the Moment with Neighborhood Goods' CEO Matt Alexander

Our guest this week is Matt Alexander, co-founder and CEO of Neighborhood Goods, recorded live at GroceryShop in Las Vegas. In a wide-ranging and thought-provoking interview, we first learn about the inspiration and evolution of Neighborhood Goods from a big picture vision to three physical locations (Dallas, New York and Austin, with more on the way). We then explore Matt's creative and unique take on concept development, merchandising, story-telling, and more, before moving into his fascinating thoughts on leadership, innovation, and more broadly, how culture affects retail.

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Nov 18, 2022

BONUS EPISODE: Lori Stillman, VP Research, National Association of Convenience Stores

We are excited to release two bonus episodes recorded live at the MarketDial podcast studio at the National Association of Convenience Stores (NACS) conference in Las Vegas. Our first special guest is Lori Stillman, Vice President, Research for NACS.

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Nov 15, 2022

The Third Big Wave of Digital Advertising: A Deep Dive Into Retail Media Networks with Andrew Lipsman

Our guest this week is Andrew Lipsman, Principal Analyst at Insider Intelligence, recorded live at the recently completed GroceryShop event in Las Vegas. We go deep into the burgeoning world of retail media networks, exploring what they are, how they work, and why they have become arguably the most exciting growth area for retailers in recent memory.

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Nov 08, 2022

Driving Customer Centric Innovation, with Pepsico's Cara Keating and Chad Matthews

Our guests this week are Cara Keating, Chief Customer Officer, Frito Lay-North America and Chad Matthews, Chief Commercial Officer, Pepsico Beverages-North America. In a fast-paced conversation recorded live at the National Association of Convenience Stores' annual conference in Las Vegas. we dig into what makes Pepsico unique on both the food and beverage side before delving into how customer-centric innovation is brought to life using tools like Pepviz.

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Nov 01, 2022

Tractor Supply's Remarkable "Life Out Here" Growth Story with CEO Hal Lawton

Our guest this week is Hal Lawton, the President & CEO of Tractor Supply Co, a truly remarkable retailer that has delivered some of the strongest results of any brand during the past few years.  We explore Hal's diverse journey from McKinsey, to Home Depot, to eBay, to Macy's and on to Tennesee-based Tractor Supply Company. the nearly 85 year old company that now does over $14 billion in annual sales through over 2,150 stores.

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Remarkable Retail 2021 Book Cover

REMARKABLE RETAIL

How to Win & Keep Customers in the Age of Disruption

In this expanded and completely revised 2nd edition of his bestselling book, retail industry veteran and thought leader Steve Dennis dissects the seismic shifts brought about by digital disruption and a global pandemic, while providing a provocative, pragmatic guide to reignite growth.

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