Despite a booming stock price, Wayfair is no Amazon

Wayfair.com, the leading purveyor of home furnishings online, recently delivered what many on Wall Street saw as a blockbuster quarter, reporting sales growth of more than 40%. Of course they also lost $144 million for the quarter, which about doubled the loss from the year earlier. For the entire year they lost a cool half … Continue reading Despite a booming stock price, Wayfair is no Amazon

Gee, I thought you were in the mattress business?

In my current keynote, I make the observation that many retailers have gotten themselves into trouble watching the last decade or so happen to them. Primarily for this reason, No. 8 in my "Essentials of Remarkable Retail" is the need to be "Radical" and to embrace a culture of experimentation. Clay Christiensen, Gary Hamel and many others have highlighted how legacy … Continue reading Gee, I thought you were in the mattress business?

Here’s what investors are missing about the Sears-Amazon partnership

Shares of Sears Holdings spiked last week on news that the beleaguered retailer had expanded its tire partnership with Amazon. Once again, the optimism — or is it outright gullibility? — of some investors astonishes me. Over four years ago, I wrote (admittedly more than a little bit provocatively) that Sears investors would do far better with a liquidation of the company than with … Continue reading Here’s what investors are missing about the Sears-Amazon partnership