Wayfair.com, the leading purveyor of home furnishings online, recently delivered what many on Wall Street saw as a blockbuster quarter, reporting sales growth of more than 40%. Of course they also lost $144 million for the quarter, which about doubled the loss from the year earlier. For the entire year they lost a cool half… Continue reading Despite a booming stock price, Wayfair is no Amazon
In my current keynote, I make the observation that many retailers have gotten themselves into trouble watching the last decade or so happen to them. Primarily for this reason, No. 8 in my "Essentials of Remarkable Retail" is the need to be "Radical" and to embrace a culture of experimentation. Clay Christiensen, Gary Hamel and many others have highlighted how legacy… Continue reading Gee, I thought you were in the mattress business?
Shares of Sears Holdings spiked last week on news that the beleaguered retailer had expanded its tire partnership with Amazon. Once again, the optimism — or is it outright gullibility? — of some investors astonishes me. Over four years ago, I wrote (admittedly more than a little bit provocatively) that Sears investors would do far better with a liquidation of the company than with… Continue reading Here’s what investors are missing about the Sears-Amazon partnership