Retail · Uncategorized

Bleak Friday

Get ready. The stories about Black Friday will start ramping up today. And by the time you awaken from a tryptophan induced haze on Friday morning,  you can expect your TV to be chock-a-block with shots of reporters standing outside Walmarts and Best Buys and Apple stores and within some big fancy mall opining on what it all means.

Spoiler alert: it means nothing. Absolutely nothing.

As the hype grows I thought I’d weigh in with a few facts.

Black Friday is not the biggest shopping day of the year. In recent history the Saturday before Christmas and the day after are the biggest. In fact, several other days right before Christmas will likely rival Black Friday’s sales volume this year.

It’s declining in importance. As online sales continue to grow, while brick & mortar sales are at best flat, the relative share of total holiday sales done in stores on Black Friday is decreasing. When you marry that with a trend toward early release of Black Friday deals, Thanksgiving Day store openings and growing terrorism fears, more and more Black Friday matters less and less.

Black Friday success (or failure) is mostly meaningless. Many folks have tried to determine the correlation between the industry–and individual retailer performance–on Black Friday and how the total holiday season will turn out. There is none. So move along. Nothing to see here.

For consumers, it’s mostly a con. Study after study shows that, with few exceptions–mostly the heavily promoted, limited quantity “door busters”–the savings just aren’t that good. In fact, prices tend to be better in December. With many retailers sitting on higher than anticipated inventory levels going into the holiday, I’d predict the best deals will come late in the season, including during the week after Christmas.

The customer experience is terrible. With over-flowing parking lots, teeming throngs, long checkout lines and, in some cases, a need to camp out hours before the doors open to have a chance of scoring an actual great deal, shopping on Black Friday is the ultimate  soul-crushing hassle. Apparently some people thrive on this sort of thing. I hope they get the help they need.

Now about Cyber Monday….

 

9 thoughts on “Bleak Friday

  1. Interesting to learn that Black Friday isn’t actually the biggest shopping day of the year. Though I have noticed that the Black Friday sales have been available earlier and earlier online. For instance, Kohls has already posted their deals online and it is the Monday before Thanksgiving. Also, Gap had a pre-Black Friday sale over this weekend and had the same discounts in store that they will be having on Black Friday. I used to enjoy the rush of Black Friday shopping, but with stores opening on Thanksgiving Day now, it is not as appealing. I have also noticed that some of the deals are no better than the ones they have on other occasions (i.e. Independence Day, Labor Day, etc.). Personally, I’ll be staying home and decorating!

  2. Online retailer margins have shrunk over the last 4-5 years leaving very little room for a true Black Friday or Cyber Monday sale. There is no way these shopping holidays are going to remain relevant in the future. Every day is Cyber Monday.

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